Built from your SOP
Paste your standard operating procedure and Flo drafts the whole workflow — fields, routing, decision options, and edge-case checks. You review and edit; nothing goes live until you say so.
Meet Flo — your intake-to-decision agent
Let Flo handle the routine. You decide the rest.
Flormula turns requests into decisions. Flo reads each submission, resolves the clear ones automatically, and sends only the genuine edge cases to a human — all structured, routed, and tracked with a full audit trail. Flow meets Formula.
Auto-resolves the routineEscalates the edge casesFull audit trail
Built for teams drowning in requests that need a human decision.
The intake engine
From messy request to clear decision.
Everything a review process needs, without the email chains and lost tickets.
Smart Routing
Every request goes to the right owner automatically, based on type, risk, and your rules — no more requests stuck in someone's inbox.
AI Auto-Resolution
Flo resolves the clear, routine requests automatically — within limits you control — so your team only handles the genuine edge cases. Off by default, fully configurable, always overridable.
Decision Tracking
Every request runs to a clear outcome — approved, denied, or escalated — with the reasoning captured. No more "what happened to that?"
Built-in Audit Trail
Who requested what, who decided, and why — logged automatically. When someone asks how a call was made, the answer is one click away.
AI Case Reviewer
For the cases that reach a human, an optional AI reviewer suggests a decision — grounded in your own policies and past decisions. It advises; your team decides.
How it works
How Flormula runs your business in 3 steps
No training. No consultants. No technical knowledge required.
Connect your tools
Link your email, spreadsheets, and favorite software in seconds — no technical setup, no IT help needed.
Tell AI what to do
Type your routine in plain English. For example: "When a new lead fills out my form, create a client profile and send a welcome email."
Watch it execute
Flormula runs the task automatically every time — giving you back hours every week to focus on growing your business.
Early Access Waitlist
Get early access to Flormula
Join the teams putting their intake-to-decision work on autopilot with Flo — resolving the routine, escalating the edge cases, tracking everything.
- Be among the first to put Flo to work on your intake
- Get direct product updates as we build
- Shape the features that matter most to you